Information We Collect
We may collect information about you in a variety of ways. The types of information we may collect about you on the Website include:
demographic and contact information.
We collect the demographic and other personal information you provide to us when you participate in various activities in connection with the Website or Services, such as completing an online form, subscribing to our newsletter, sending us an email, or providing content in public forums of the Website. The information we may collect about you may include your username, email address, and comments.
When you provide comments in private forums, respond to quizzes and surveys, or engage in other activities on the Website, we may collect personal or sensitive information about you, such as birthdate, medical history, family information, and personal opinions.
business account information.
If you are physician, health care provider, or other medical practitioners that subscribes to the Services, we may collect business and demographic information you provide on the Website in connection with completing a profile or online forms, such as business name, address, medical services, and certifications.
If you create a practitioner account on the Website and purchase certain Services from us, we may collect information related to your payment method (e.g. valid credit card number, card brand, expiration date). We do not, however, view or store your credit card data. This is handled by a third-party payment processor.
We collect information our servers automatically recognize when you browse the Website or access the Services, such as your IP address, your operating system, browser version, the address of a referring website, and the pages you visit on the Website. Such information is not personally identifiable, but it still may be possible to determine from an IP address your internet service provider and the geographic location of your point of connectivity as well as other statistical usage data. We also may collect information about your native actions that are integral to our Website, including liking, or replying to a post.
mobile device information.
If you access the Website or Services from a mobile device, our servers may automatically collect information about the type of mobile device you use and the information about the location of your device.
How We Use Your Information
Having accurate information about you permits us to understand your needs and provide you with better Services. By identifying patterns and trends in usage, we are able to better design the Website to improve your experiences, both in terms of content and ease of use. In particular, we use your information to Increase the efficiency and operation of the Website and improve the Services; establish and manage practitioner accounts with us; perform the functions and services you request or authorize; send you confirmations, receipts, updates, alerts, administrative messages, and otherwise facilitate your use of the Website or Services; request feedback and contact you about your use of the Website or Services; respond to your emails; deliver information you request or that we think may be of interest to you, such as information about various promotions; and compile anonymous statistical data and analysis for use internally or with third parties.
How we Share Your Information
We may share your information under the following circumstances:
We do not sell your personal information to third parties; however, we may share your information with third parties that perform services for or on our behalf, including with payment processing, data analysis, email delivery, and hosting services.
In response to legal process or a request for information, we may share your information as permitted or required by any applicable law, rule, or regulation or necessary to investigate or remedy the potential violation of our policies or to protect the rights, property, and safety of others.
We may allow selected third parties to use tracking technology on the Website, which will enable them to collect information about how you use the Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
Sale or Merger.
If you registered for a practitioner account on the Website, you may deactivate your account at any time by sending us an email at info@iCareBetter.com. After you deactivate your account, we may retain information that we are required to keep and any information that has been shared on the Website. Additionally, any data you have submitted or shared with a third party will not be deleted by us.
Cookies and Tracking Technology
Controls for Do-Not-Track Features
We employ reasonable physical, administrative, and electronic measures designed to safeguard and protect your personally identifiable information from unauthorized access and disclosure. While we have taken reasonable steps to make the personally identifiable information you provide on the Website as secure as possible against unauthorized access, please be aware that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other types of misuse. Any information disclosed online can potentially be intercepted and used by unauthorized parties. We cannot guarantee that only authorized persons will view your information. We are not responsible for third party circumvention of any privacy settings or the failure of any security measures. To help ensure security via the Internet, we recommend you keep your browser up to date with automatic security updates enabled and you use a unique username and password that are never shared.
While the Website and Services are directed to users of all ages, we do not knowingly solicit information from or market to children under the age of 18 without prior verifiable consent from such child’s parent or legal guardian (“Parental Consent”). If you are under the age of 13, you are not allowed to use the Services or create an account without Parental Consent. If you are at least 13 years old but not yet 18 years of age, you should not access or use the Website or Services without permission from your parent or guardian. We recommend that all children under 18 years of age ask their parents or legal guardians for permission before transmitting any information about themselves to anyone via the Internet. IF YOU ARE UNDER THE AGE OF 13, DO NOT SUBMIT ANY PERSONALLY IDENTIFIABLE INFORMATION THROUGH THE WEBSITE. We encourage parents and legal guardians to monitor their children’s online activity and to help enforce our privacy practices. With Parental Consent, we may collect information from children under the age of 13, such as name, address, phone number, email address, and responses to quizzes. With proper identification, parents and legal guardians may revoke Parental Consent or review, correct, and request deletion of their child’s information stored in our databases by contacting us by email at info@iCareBetter.com. When Parental Consent is revoked, we will stop collecting, using, processing, or disclosing, information from that child. If we learn that personally identifiable information from users under 13 years of age has been collected, we will take reasonable measures to promptly delete such information; however, the information may not be completely or comprehensively removed from our databases. If you are under 18 years of age and reside in California, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us by email at info@iCareBetter.com and include a statement that you reside in California. While we will make sure the information is not publicly displayed on the Website, please be aware that the information may not be completely or comprehensively removed from our databases.
Links to Other Websites
Governing Law and Dispute Resolution
Questions or Comments